Returns & Exchanges
At Alfresco Emporium, we want you to be delighted with your purchase. If you are not entirely satisfied, we offer a 30-day return policy for most homeware items provided they are in original condition.
Initiate Your Request
Contact our customer service team via email or our online portal with your order number and the reason for the return within 30 days of delivery.
Secure Packaging
Carefully pack the items in their original packaging, ensuring all fragile home decor and kitchenware are well-protected to prevent damage during transit.
Ship the Item
Affix the provided return label or address the package to our central warehouse, and drop it off at your nearest authorized postal service or courier point.
Quality Inspection & Refund
Once our team receives and inspects the item to ensure it meets our quality standards, a refund or store credit will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing